#communityovereverything: Bank of England Mortgage
WE GIVE PEOPLE MONEY”
Shawn and Marcus approach mortgage lending with the consideration and hospitality one would want in a neighbor. From first-time homebuyers to property investors, Shawn, Marcus, and their team at BOE Texas have earned an outstanding reputation for being the best in the business. A noticeable amount of BOE Texas clients are homeowners who sought them out for refinancing after hearing how much better they are than the competition. In a sea of quick money lenders and predatory financiers, Shawn and Marcus certainly swim against the tide.
“YOU’LL NEVER HAVE TO PRESS ONE TO TALK TO A REAL PERSON”
So what is it that sets the team apart? Well, the answer is unsurprisingly simple. In an industry seeking to automate whenever possible in favor of the bottom line, BOE Texas is committed to building genuine relationships with its clients. Shawn and Marcus very proudly boast that they have no dialing system; when you call their office, you’re talking to an actual person, and they don’t even leave you on hold for 20 minutes. However, where other boutique lenders might emphasize their humanity to compensate for lack of access to the latest and greatest digital capabilities, BOE does not share such shortcomings. Shawn and Marcus have dedicated themselves to ensuring Bank of England Texas can use the same technologies of its big-name competitors without ever sacrificing its local connection to clients and the community.
“SEEING PEOPLE GET MONEY TO SUPPORT THEIR FAMILIES [IS THE MOST REWARDING PART OF THE JOB]”
The community is the driving force behind Shawn and Marcus’s dedication to exceptional service. BOE Texas started as a small team of just six people. A living testament to their success has grown to more than thirty employees in just three years. Marcus displayed a genuine smile when talking about the success of the staff and the stability their families have enjoyed despite the pandemic. Yet, the joys of seeing the success and happiness of others are not limited to their team. Both Shawn and Marcus can share countless stories of clients calling them years later to let the two know they’re doing well. The reputation they’ve built and the community's trust in the team only further inspire them to commit to delivering exceptional service to any who may need them.
“WE LIKE BEING DIFFERENT”
It’s clear BOE Texas stands out from the crowd, and that traces back to Shawn and Marcus. The duo is amongst the most sociable you’ll find in the finance world. They treat every client with a level of humanity unheard of from their increasingly automated competitors. Their goal is to generate success, not only for their team but for their clients. Their success speaks for itself, and in fact, they’ve grown so much we here at CityCentral had to find them a larger space at the office. So, if you ever need home financing services or simply want a better understanding of how it works, stop by the BOE Texas office at CityCentral; we promise you’ll be greeted with a smile. Plus, we hear Marcus makes a pretty good cocktail.
