Welcome to our member spotlight series, where we proudly showcase the businesses and individuals making a difference in our CityCentral Community and beyond! Today we have the pleasure of spotlighting Steve Munoz and Steve Munoz Jr. with ForceTech consulting, an IT consulting firm operating out of our CityCentral Richardson location. Join us as we learn more about the strategy, development, and team work that powers their top-tier technology services!
Tell us a little about ForceTech IT Consulting!
We are dedicated to delivering cutting-edge technology consulting, services, maintenance, and support that elevate our clients’ productivity and profitability. Our vision is to empower businesses in Texas through protection, guidance, and operational improvement. As we broaden our capabilities, we proudly offer robust IT infrastructure management and network security across the region. Our brand truly represents this vision, showcasing our unwavering commitment to excellence and continuous growth.
What led you to start ForceTech?
What began as a one-man operation providing basic IT services to small businesses has quickly transformed into a professional consulting firm. Founded by Steve Muñoz, ForceTech IT has become an essential resource for our clients by meeting the critical demand for effective IT and cybersecurity infrastructure. With this vision, we strive to position ourselves as a leader in IT and cybersecurity consulting.
What sets your business apart from your competitors?
ForceTech IT distinguishes itself from other IT consulting firms by prioritizing genuine partnerships with our clients. Our process is designed to foster lasting relationships with you. Although our work revolves around technology, our main emphasis is on people. No matter the size of your company, we provide top-notch solutions that encourage sustainable growth.
What is something you wish you’d known when you were just starting your business?
When we first began, we wished we had recognized the immense value of establishing a strong IT and cybersecurity infrastructure from the outset. Our founder, Steve Muñoz, quickly realized that many businesses lacked this crucial foundation, which inspired the creation of our company. Understanding the importance of robust IT systems and proactive cybersecurity measures from the beginning would have enabled us to better anticipate and address the evolving needs of our clients. This insight has shaped our mission to provide comprehensive technology consulting and support, ensuring our client’s productivity and profitability are always maximized.
How do you navigate your work-life balance?
Maintaining a work-life balance is essential for our well-being and productivity. From 8 AM to 5 PM, we dedicate our time to our customers, employees, and partners, ensuring we provide the best service and support possible. After work, we prioritize our health and well-being by going to the gym, practicing meditation, and nurturing our relationship with Christ and our community. This balanced approach helps us stay energized, focused, and prepared to face the challenges of each day.
What is the most rewarding part of your job?
The most rewarding aspect of our job is witnessing our tangible impact on our clients’ businesses. Knowing that our IT and cybersecurity solutions help them operate more efficiently and securely is incredibly fulfilling. Furthermore, having a dedicated and talented team significantly enhances our work. Our staff’s expertise, commitment, and passion for technology drive our success. Collaborating with such remarkable individuals makes our job enjoyable and ensures that we consistently deliver exceptional service to our clients.
How has being a part of the CityCentral Richardson community affected you and your business?
Being part of the CityCentral Richardson community has been incredibly beneficial for our business. CityCentral has become our home and serves as the hub of our operations. Our clients and partners have come to recognize and appreciate our location, strengthening our relationships and visibility. Furthermore, CityCentral has allowed us to connect with other small businesses, fostering valuable collaborations. This vibrant community has provided us with the ideal environment to grow and thrive, and we are truly grateful for the opportunities it has presented.
If you had a friend in town and you could take them to one of your favorite restaurants or spots in your community, where would you take them?
We love taking our visiting partners to The Fifth: Fireside Patio and Bar. The diverse food, amazing hospitality, and warm environment make it a standout choice. Plus, it’s a truly hidden gem in our community, offering a unique and memorable dining experience.
We would like to thank the ForceTech team for taking the time to tell the story of their business. If you are interested in spotlighting your business with us, please don’t hesitate to reach out to your Community Manager; we are always eager to help elevate your business in any way we can!